Customized only
To us, service is not just a service but a philosophy. We offer tailor-made solutions for every requirement and every challenge. In close cooperation with our brands, retail and agency partners and with great attention to detail, we develop effective marketing, sales and training concepts and innovative logistics solutions backed up by transparent reporting.
Customer Relationship
Being close to our customers is not a question of proximity for us. Our key account management, sales force, and customer service are close to the beauty industry’s market, customers, and decision-makers.
Brand Experience
We create unique brand worlds that generate targeted attention and showcase beauty brands – from store layout to merchandising, offline and online.
Communication Intelligence
We spark a desire for our brands. Through multi-faceted marketing plans, our wide-ranging contact network and lovingly dedicated collaboration with the press and creators, we capture the hearts of beauty lovers on all channels.
Powered by Knowledge
With attention to detail and expertise, we want to generate enthusiasm and share and pass on our passion for perfume and our brands in practical training sessions.
Point of Sale Consulting
We turn beauty into a personal shopping experience. Our training team coaches sales assistants for confident dialogue with end customers – and provides expert advice from person to person. Our advice focuses on both storytelling and in-depth knowledge of ingredients.
Smart Logistics
We deliver without detours and to international standards. Our innovative supply chain management via the central warehouse of our highly specialised logistics partner IDL ensures that every product is available when ordered.